Amazon names Roy Schoenberg health Chief after Neil Lindsay’s departure
Synopsis
Amazon Health Services will be led by Amwell co-founder Roy Schoenberg from July 1 following Neil Lindsay's planned departure. The leadership transition comes as Amazon continues expanding healthcare operations through One Medical, Amazon Pharmacy and digital health services amid growing demand for virtual care.
Amazon Health Services has appointed Amwell co-founder Roy Schoenberg as its new leader, replacing departing executive Neil Lindsay as the company continues expanding healthcare, pharmacy and primary care operations.
Key Highlights
- Roy Schoenberg will become head of Amazon Health Services on July 1.
- Neil Lindsay is leaving Amazon after nearly 16 years with the company.
- Amazon Health Services includes One Medical, Amazon Pharmacy and Health AI.
- Amazon acquired One Medical for approximately $3.9 billion in 2023.
- Global telehealth market reached about $186.4 billion in 2025, according to Fortune Business Insights.
Amazon Health Services will be led by Amwell co-founder Dr. Roy Schoenberg from July 1st, replacing longtime executive Neil Lindsay, who has been responsible for the company's health systems business since 2021.
The leadership reshuffle follows Amazon's efforts to establish a foothold in the healthcare industry through its pharmacy services, primary care clinics, and digital health platforms.
Leadership change follows years of healthcare expansion
Schoenberg founded Amwell, a telehealth provider, in 2006 and was a chief executive of the company until he took the position of executive chairman. Before joining Amazon Health Services, he will step down from his role working for Aileen.ai, an elder-care technology company.
After nearly 16 years at Amazon, Lindsay said that he will be working on personal projects and advisory work. The Amazon spokesman said there are no plans to sue over the Prime membership program, so the reason for his dismissal has nothing to do with such previous cases.
Telehealth experience moves to the forefront
The appointment brings together a physician, a telehealth executive, and positions them to lead Amazon Health Services, as virtual care continues to become an increasing component of healthcare delivery.
The global telehealth market is estimated to be worth around $186.4 billion in 2025 and will surpass $219 billion in 2026, according to the latest Fortune Business Insights Telehealth Market Report. North America remains the biggest market, and adoption is on the rise throughout Europe and parts of Asia.
Since the pandemic, healthcare providers have become more inclined to conduct virtual consultations and monitor patients remotely, making it more competitive for technology companies and those in the healthcare space.
One medical and pharmacy operations under spotlight
Amazon Health Services consists of One Medical, Amazon Pharmacy, Health AI and Health Benefits Connector. In 2018, Amazon made it a point to expand into the healthcare sector with the purchase of PillPack, and, in 2023, the company acquired One Medical for approximately $3.9 billion.
The company does not report separate revenues from healthcare. But executives have said healthcare is an area they plan to continue investing in if they are looking to expand medical and pharmacy services for consumers.
Doug Herrington, Worldwide Stores' chief executive, said Schoenberg has a background in clinical care and healthcare technology. Today, the company provides services to millions of customers throughout its healthcare businesses, Lindsay said.
FAQs
Q1. Why did Amazon appoint Roy Schoenberg to lead its healthcare business?
Amazon selected Amwell co-founder Roy Schoenberg to head Amazon Health Services following the planned departure of longtime executive Neil Lindsay.
Q2. What businesses are included in Amazon Health Services?
Amazon Health Services includes Amazon Pharmacy, One Medical, Health AI and Health Benefits Connector.
Q3. Why is Amazon's healthcare division drawing attention?
The leadership change comes as Amazon continues expanding healthcare offerings amid growing demand for telehealth, pharmacy and primary care services.
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Pooja Malik is a business journalist with over six years of experience covering startups, entrepreneurship, and emerging trends. She has previously worked with leading media platforms such as YourStory Media and BW BusinessWorld, where she reported on business, policy, and market developments. Currently, she serves as Editor at The Inspirepreneur Magazine, where she writes and edits stories across business, lifestyle, and travel, with a focus on clarity, accuracy, and reader relevance.
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