Energy

Origin Probes Hack Claim Affecting 2 Million Customers

Shivangi

Jul 23, 2026 4:27 PM IST

Category Energy

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Synopsis

Australia's largest energy retailer is investigating claims that hackers accessed personal data from more than two million customer accounts.

Key Highlights

• Origin investigates a possible breach involving customer data.
• An unnamed hacker has reportedly hacked into the system and stolen the details of over two million people.
• Origin does not think that the compromised data contained customers’ credit card or banking information.

Origin Energy is looking into a possible data breach after an anonymous hacker claimed to have accessed the personal details of over two million Australians.

On Wednesday, the company informed the Australian Securities Exchange (ASX) of the potential cybersecurity incident and that the hack might include unauthorised access to certain customer information.

Origin Investigating the Incident

Origin said it does not hold any belief that customer credit card or bank details are part of the affected data.

Reports indicated that a portion of the leaked information contained names, addresses, email addresses, birthdates, phone numbers and billing history. As a precaution while investigating the incident, Origin said it is contacting all customers.

Hacker Claims Responsibility

The unknown hacker named himself John Doe and claims access to both Origin customer care systems as well as data from over two million customers. Allegedly the hacker gave Origin 14 days then will publish it if they do not come to an arrangement.

Origin has also notified the Australian Cyber Security Centre, the Australian Federal Police and the Office of the Australian Information Commissioner, with investigations ongoing.

Source: Information Age