Slack just got smarter: 30 features that could change how you work
Synopsis
Salesforce’s Slack update introduces 30 new features, expanding task management, meeting summaries, and integration across business tools. Slackbot can execute reusable commands and connect with external applications, supporting organisations worldwide seeking streamlined workflows.
Salesforce adds 30 features to Slack, enhancing task execution, meeting summaries, and system integration, supporting global enterprises and contributing to continued revenue growth.
Key Highlights
- Slack update introduces 30 new features for task management and workflow support.
- Slackbot can execute reusable commands, summarise meetings, and integrate with external systems.
- Model Context Protocol enables Slack workflows to connect across business applications.
- Around one million organisations worldwide use Slack, contributing to Salesforce’s revenue growth.
Salesforce has announced an update to Slack, introducing 30 new features aimed at improving task management, meeting coordination, and workflow integration. The enhancements were revealed on March 31 and are expected to roll out globally in the coming months.
The update expands Slack’s assistant, Slackbot, allowing it to perform reusable tasks, summarise meetings, and coordinate with connected systems. These features reduce repetitive work and enable teams to streamline processes without switching between multiple applications.
Slackbot now also supports predefined “task commands,” which can execute actions across different workflows. For example, typing a command like “create project budget” prompts Slack to pull data from channels and linked applications, assign tasks, and schedule follow-ups automatically.
The updated Slack integrates with external systems using the Model Context Protocol, allowing workflows to span multiple applications. Users and organisations maintain control over access and permissions, ensuring sensitive data remains protected.
Adoption and Growth
Salesforce reports that Slack is used by roughly one million organisations worldwide. The platform has contributed to overall revenue growth since Salesforce’s $27.7 billion acquisition in 2021, delivering around 2.5 times revenue increase over the period.
For fiscal 2026, Salesforce recorded $41.5 billion in revenue, reflecting steady growth in subscription and support services. Analysts note continued global investment in collaboration and workflow tools, highlighting th
FAQs
Q1. What are the main features in the Slack update?
Slack now includes 30 features for task commands, meeting summaries, and workflow integration.
Q2. How does Slack connect to other business tools?
Slack integrates via Model Context Protocol, enabling tasks and workflows across external applications.
Q3. How widely is Slack used globally?
Salesforce reports that roughly one million organisations worldwide currently use Slack.
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Pooja Malik is a business journalist with over six years of experience covering startups, entrepreneurship, and emerging trends. She has previously worked with leading media platforms such as YourStory Media and BW BusinessWorld, where she reported on business, policy, and market developments. Currently, she serves as Editor at The Inspirepreneur Magazine, where she writes and edits stories across business, lifestyle, and travel, with a focus on clarity, accuracy, and reader relevance.
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